Introduction
At LuxRecliner, we understand the importance of your privacy and are committed to safeguarding your personal information. This policy outlines the types of data we collect, how we use it, and the choices you have regarding your personal information. Our goal is to provide a secure, user-friendly experience while respecting your privacy rights.
Information We Collect
- Personal Informarion: We collect Personally Identifying Information (PII) that you voluntarily provide to LuxRecliner. PII refers to information that can be used to identify you individually, such as your name, billing and shipping address, phone number, email address, credit card information, and other contact details. We ask for this information to process and fulfill your orders or provide the services you request. You are not required to provide PII, but choosing not to may prevent us from offering certain products or services.
- Device Information: When you access or use the Services, we may automatically collect certain information from your device, including your IP address, browser type, operating system, and your activity on our services, such as pages viewed and time spent on the site. This data helps us improve our services and optimize your user experience.
How We Use Your Information
We use the personal information we collect to provide, improve, and personalize our services, as well as to ensure a smooth and secure shopping experience. Specifically, we may use your information in the following ways:
- To Process and Fulfill Orders: We use your personal information to process your transactions, deliver the products you’ve purchased, and provide updates regarding your order status.
- To Improve Our Services: By analyzing how customers use our website, we can identify trends and preferences, helping us refine and improve our products, website functionality, and overall customer experience.
- To Personalize Your Experience: We use cookies and other tracking technologies to remember your preferences and shopping history, allowing us to provide personalized recommendations and content that are tailored to your interests.
- To Communicate with You: We may use your contact information to send you important updates, including order confirmations, shipping notifications, or changes to our policies. Additionally, if you have opted in, we may send promotional materials, such as newsletters or special offers.
- For Marketing and Advertising: With your consent, we may use your information to send personalized marketing messages or to display relevant advertisements on our website or third-party platforms. You can opt out of receiving marketing communications at any time.
- To Ensure Security and Prevent Fraud: We use your information to detect, investigate, and prevent fraudulent transactions, unauthorized access, or other illegal activities that may compromise the safety and integrity of our services.
- To Comply with Legal Obligations: In some cases, we may need to use your personal information to comply with applicable laws, regulations, or legal processes, such as responding to a legal request or enforcing our terms of service.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interaction with our website . Cookies are small data files stored on your device to enhance your browsing experience by remembering your preferences, such as saved items in your cart or personalized recommendations.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to help us understand how users interact with our services and improve functionality. You can manage or disable cookies through your browser settings, though please note that doing so may limit your ability to use certain features.
Sharing Your Information
Your privacy is paramount to us, and we are committed to maintaining the confidentiality of your personal information. We do not sell, trade, or rent your personal data to third parties. However, there are specific circumstances where we may need to share your information, as outlined below:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. This includes payment processors, shipping companies, marketing agencies, and website hosting partners. These service providers are contractually obligated to keep your information secure and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, government investigation, or other legal processes. Additionally, we may share information when necessary to enforce our policies or protect the rights, property, or safety of LuxRecliner, our users, or others.
- Security and Fraud Prevention: To protect against potential fraud or unauthorized transactions, we may share information with relevant authorities or fraud prevention agencies. This is done solely to safeguard your security and the security of our services.
We ensure that all data shared with third parties is handled with the utmost care and only shared when absolutely necessary, as described above. Usage data, financial information, and user-generated content are not shared with third parties, except in cases mentioned above or with your explicit consent.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information from our records.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will promptly take action to remove the information.
We encourage parents and guardians to monitor their children’s online activities and educate them on safe internet practices.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes to this Privacy Policy, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy , please feel free to contact us. We are committed to addressing your inquiries promptly and transparently.